When can I cancel?
You may change or cancel your membership at any time. To change or cancel your membership, please contact billing(at)ourgemcodes.com. We do not accept cancellations by mail.
Are refunds available?
For Monthly and Quarterly Subscriptions
When cancelling a monthly or quarterly subscription, all future charges associated with your subscription will be cancelled. You may notify us of your intent to cancel at any time, however your cancellation will become effective at the end of your current billing period. You will not receive a refund; your subscription access and/or delivery and accompanying subscriber benefits will continue for the remainder of the current billing period.
For Semi-Annual and Annual Subscriptions
If you cancel a 6-month or annual subscription, your subscription and other subscriber benefits will end immediately upon your cancellation and you will receive a refund prorated to the effective date of your cancellation. If you cancel within the final 30 days of your subscription, the cancellation will not take effect until the end of your current billing period. You will not receive a refund; however your subscription access and/or delivery and accompanying subscriber benefits will continue for the remainder of the current billing period.
What are your rates?
The rates will vary depending on the package purchased. Please select the package you’re interested in to see the rates available for that package.
Is that your best rate?
Our introductory prices are our lowest available rates, and are available only to new members.
When will my price change?
At the end of the introductory term, your subscription will automatically renew each month at the standard price for your package. Please select the package you’re interested in to see the rates available for that package.
By what methods can I pay?
All packages require credit card payment, and are automatically renewed.
Must my subscription be automatically renewed?
All of our subscriptions are on automatic renewal for your convenience. You do not have to worry about mailing back renewal notices or missing issues if you forget to renew. You have complete control over your subscription and can contact us to change or cancel at any time.
What does each package include?
At this time, ourGemCodes does not offer any package deals. Whenever we release our mobile app, and magazine then you can purchase a package.
What is OGC+?
OGC+ is a premium membership for ourGemCodes subscribers, offering exclusive invites to events, special offers, opportunities to win getaways, and more.
Is there an extra cost for OGC+?
There is no extra cost for your OGC+ membership. It is a complimentary addition to your ourGemCodes subscription.